Scheduled Maintenance: Network

Posted: Tuesday 5 November 2019 by Chris

This is to inform you of scheduled maintenance coming up on our network.

Date: Wednesday, 6 November 2019
Maintenance Window: Between 10pm and midnight

We don’t foresee any impact on your services. However, there will be a short interval where our redundancy / failover network routing will be unavailable and when the devices are rebooted post upgrade. Any potential outage would involve short 3 minute drop offs during this routing process.

We appreciate your patience while we perform this upgrade. This will allow us to provide a more robust service going forward.

Scheduled Maintenance: Platform

Posted: Tuesday 22 October 2019 by Chris

Please be advised that on Wednesday, 23rd October the platform will be briefly down for maintenance. We expect very minimal impact for customers, less than 1 minute, however if delays occur this may extend to 15-20 minutes.

Date: 23-24 October 2019
Maintenance window: 11.30pm – 01.30am

Scheduled Maintenance: Network

Posted: Sunday 6 October 2019 by Chris

Please note, we will be performing routine maintenance on our network on the night of Wednesday, 9 October 2019.

Selected legacy equipment will be replaced with newer devices, and we expect a short network interruption of a few seconds during the cutover process.

Updating this equipment will allow us to provide a more robust and resilient network for our customers going forward.

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