This is to inform you of scheduled maintenance coming up on our network.
Date: Wednesday, 6 November 2019
Maintenance Window: Between 10pm and midnight
We don’t foresee any impact on your services. However, there will be a short interval where our redundancy / failover network routing will be unavailable and when the devices are rebooted post upgrade. Any potential outage would involve short 3 minute drop offs during this routing process.
We appreciate your patience while we perform this upgrade. This will allow us to provide a more robust service going forward.
Please be advised that on Wednesday, 23rd October the platform will be briefly down for maintenance. We expect very minimal impact for customers, less than 1 minute, however if delays occur this may extend to 15-20 minutes.
Date: 23-24 October 2019
Maintenance window: 11.30pm – 01.30am
Please note, we will be performing routine maintenance on our network on the night of Wednesday, 9 October 2019.
Selected legacy equipment will be replaced with newer devices, and we expect a short network interruption of a few seconds during the cutover process.
Updating this equipment will allow us to provide a more robust and resilient network for our customers going forward.