What is a Domain Name?
A domain name is the unique address that people use to access your website. The domain name system is much like the vehicle registration system. No two number plates can be the same, so no two domain names can be the same.
An example of a domain name is: proweb.co.nz
A domain name is made up of three parts. First the suffix which identifies the country of the domain name's origin. For example, '.nz' represents New Zealand.
The next part represents the type of name. For example, '.co' represents Commercial, '.org' represents Organisation, and '.net' represents Network. There are many choices for representation.
The third part is the third level of the domain name, for example 'proweb'. This is the part you register, it may be your business name, brand name, product name or a short description of some sort.
And finally, the 'www' of the domain name which stands for "world wide web" is added in by the ProWeb DNS Administrator. You can put your domain name to more use by adding words other than 'www', for example, 'support.proweb.co.nz'.
Can I use a remotely hosted domain on your servers?
Yes, you can host your domain name with another provider and still use it for your website / email on the ProWeb Servers. In fact, a few of our clients do this. However we recommend that the domain name is transferred to the ProWeb DNS Servers.
When you order your account be sure to specify that you require this service. You will then need to ask your domain name provider to point the domain name to our servers for your services required, i.e. website, email.
Please contact us for further details.
Can I have more than one domain for my site?
Yes, you can add multiple domain names to your site. These can either be directed to specific directory within your site or to your root directory.
Please contact us for further details.
How do I transfer a registered domain to your servers?
When you start an account with ProWeb we will transfer the existing domain name for you or you can do yourself through the ProWeb Domain Name Manager.
If the domain name is registered in New Zealand or a generic top level we will require the UDAI / EPP code.
Note: For .nz domain names, UDAI code expires 30 days after it is generated, and we recommend that new code is generated prior to / for the transfer.
If the domain name is registered in another country, there is different requirements, please contact us for further information.
Your current provider should be able to provide you with the above information.
How do I change ownership for my domain?
Yes, you can change ownership of your domain name. A change of name holder form will be required to be completed that authorises both current owner and new owner for the ownership change to take place.
If the domain name is registered in New Zealand or a generic top level we will require the UDAI / EPP code before this process can proceed.
A renewal fee maybe required to be paid as part of the process.
Please contact us for further details.
How do renew my domain?
You can renew the domain name at any time before the expiry date yourself through the ProWeb Domain Name Manager or pay the domain name renewal invoice.
Domain names are not automatically renewed unless requested to have this service turned on.
New Zealand (.nz) Domain Names
| Days | What Happens | Available Options |
|---|---|---|
| 60 days before expiry | Renewal reminder email sent | Domain name can be renewed |
| Between 30 - 60 days before expiry | Renewal invoice generated and email sent | Domain name can be renewed |
| 30 days before expiry | Renewal reminder email sent | Domain name can be renewed |
| 15 days before expiry | Renewal reminder email sent | Domain name can be renewed |
| 2 days before expiry | Renewal reminder email sent | Domain name can be renewed |
| 0 days after expiry | Domain name is cancelled and assigned 'pending release' status | Domain name can be reinstated, pay renewal fee including catch-up |
| 90 days after expiry | Domain name is released and available for anyone to register | Domain name can be registered |
Global (.com, .net, .org, .biz, .info) Domain Names
| Days | What Happens | Available Options |
|---|---|---|
| 60 days before expiry | Renewal reminder email sent | Domain name can be renewed |
| Between 30 - 60 days before expiry | Renewal invoice generated and email sent | Domain name can be renewed |
| 30 days before expiry | Renewal reminder email sent | Domain name can be renewed |
| 15 days before expiry | Renewal reminder email sent | Domain name can be renewed |
| 2 days before expiry | Renewal reminder email sent | Domain name can be renewed |
| 0 days after expiry | Domain name is cancelled and assigned 'grace period' status | Domain name can be reinstated, pay renewal fee including catch-up |
| 30 days after expiry | Domain name is assigned 'redemption period' status | Domain name can be reinstated, pay redemption fee USD$ 150 + redemption processing fee + renewal fee including catch-up |
| 60 days after expiry | Domain name is assigned 'pending delete' status | Domain name can not be reinstated |
| 65 days after expiry | Domain name is released and available for anyone to register | Domain name can be registered |
International Domain Names
| Days | What Happens | Available Options |
|---|---|---|
| 60 days before expiry | Renewal reminder email sent | Domain name can be renewed |
| Between 30 - 60 days before expiry | Renewal invoice generated and email sent | Domain name can be renewed |
| 30 days before expiry | Renewal reminder email sent | Domain name can be renewed |
| 15 days before expiry | Renewal reminder email sent | Domain name can be renewed |
| 2 days before expiry | Renewal reminder email sent | Domain name can be renewed |
| 0 days after expiry | Domain name is cancelled | Domain name can be reinstated, pay renewal fee including catch-up |
Each international domain name registry have different grace periods after expiry, contact us for specific details, however it is likely to follow similar to Global Domain Names.
Please contact us for further details.